FAQ – Frequently Asked Questions

WHAT IS JKTGO?
JKTGO is the city guide for the city of Jakarta. We provide you with the details to catch up on the latest city’s spots, and events — and also, to help you decide where to go.

WHY IS JKTGO HERE?
JKTGO is here to help you decide on where to go. Not only just a place, but, the best place. We believe that you deserve nothing but the best. So JKTGO is here to put you through the best places in the city –from what to try, where to eat and what to do.

WHAT CAN I FIND IN JKTGO?
JKTGO offers you the comprehensive information to the city’s dining spot, activities places, and also event information.

WHEN I USE IPHONE / SAMSUNG GALAXY, MY JKTGO VIEW IS DIFFERENT. WHY?
JKTGO uses a responsive web design. Meaning, the size of the web site will shrink automatically, according to the gadget you are using. This is why you’ll experience different views. Nevertheless, we recommend to use your laptop in full screen mode, to have the best view of JKTGO.

HOW DOES JKTGO COLLECT INFORMATION?
JKTGO collects the information directly from the place itself. We do this in order to prevent misleading information which may cause any unnecessary inconvenience for you.

HOW DOES JKTGO DECIDE “WHAT TO TRY”?
The “What To Try” is changed every Monday – which are shuffled randomly by our system.

I GOT SOME RECOMMENDATION “YOU MIGHT LIKE” ON THE SIDE. HOW DOES JKTGO DECIDE IT?
The “You Might Like” column is also handpicked by our team where it displays the establishments that serve the same food, ambience, or price range near you. However, we also include one different establishment from your search selection — just in case you change your mind.

HOW DO I POST COMMENT IN JKTGO?
JKTGO allows you to comment in each dining spots, activities places, and events by simply logging In through your Facebook account. However, all comments will be moderated by our administrators to prevent any kind of spams.

HOW CAN I POST AN EVENT IN JKTGO?
JKTGO allows you to share your event in JKTGO without any charge — to be featured in our events page. You can simply click, add an event and fill out the details. Your details will then on be reviewed by our moderator to ensure its suitable for our readers, and company’s policy.

CAN I GRAB MY PHOTOS ON JKTGOERS?
JKTGO says YES YOU CAN! We allow you to grab any photos from JKTGOERS section and post it on your own Facebook page. After all, if you look good, the best thing you can do is to share it, not keep it.

I’M A RESTAURANT/ACTIVITY PLACE OWNER, CAN I BE INCLUDED IN JKTGO?
JKTGO allows various new places to be included in our list. Simply send your details to [email protected].. However, do note that only the best spots that suits our reader will be included in our list.

WHAT MAKES A PLACE BE ENLISTED IN THE POPULAR SPOTS?
JKTGO automatically enlisted the places that has been visited the most by our respondents, automatically in our popular spots.

IS JKTGO A PART OF OTHER MEDIA/PUBLICATION?
JKTGO is not a part of any publication or media.

HOW DO I GET ANSWERS TO QUESTIONS THAT ARE NOT IN THE FAQ?
JKTGO would love to hear from you. Simply direct any other inquiries that you can’t find in the FAQ to [email protected] – and we’ll get back to you shortly!

HOW CAN I ADVERTISE IN JKTGO?
JKTGO offers various places for your advertisement. To advertise with us, simply contact our Head of Business Development, Angel Chyntia at [email protected]